FAQ

Is your company insured?

Yes, we can provide proof upon request.

Does Z & Z Pools have any certifications or awards?

We are members of NPC (National Plaster Council).

We have received the following awards: 2017 Angie’s List Super Service Award, HomeAdvisor Screened & Approved, HomeAdvisor Top Rated, HomeAdvisor Elite Service, HomeAdvisor Screen & Approved 1 year, HomeAdvisor 20 Reviews.

How long will my project take to complete?

The length of time to complete your pool remodel project really depends on the scope of work being performed. If you desire to replace coping, tile, and plaster, you can typically expect your swimming pool to be complete within two weeks or less. However, if your vision includes remodeling your pool and your entire backyard with new concrete decking, plumbing, and equipment, then the job could take several weeks to complete.

How should I prepare before the project begins?

Our crews may show up earlier than expected and it is advised to keep animals out of the construction site. Your PM will notify you of start date but when our crew arrives they will begin work without further notice.

Please clear a path for workers to gain entrance to and from the Pool. Demo and New Materials are wheel burrowed into the pool area from the driveway or street. Plaster will be mixed in a mixer on a sizeable truck either in the driveway or on the street. We do spray and cleanup around mixing station after we are done. We need all pool furniture, etc. cleared from the pool area. We are not responsible for damage to any pool furniture and/or accessories.

Start-ups will be anywhere from 3 to 5 days before you can use your pool. 3 days for standard White Plaster and 5 Days for any of the Pebble or Quartz Aggregate Plasters. We highly recommend using Z&ZPools for your start-up. A proper start-up ensures that you don’t jeopardize the integrity of your new plaster and that you get the full luster and quality out of your plaster.

Will there be loud machinery during the construction/Remodel process?

There will be loud machinery present during the plaster/remodel period. You will be updated a day before to make any changes necessary.

What’s the difference between Standard Plaster, Quartz Plaster and Pebble Plaster?

Whether you want to repair or upgrade your pool this summer consider hiring Z&Zpools for your services. There are three different types of pool finishes, keep reading to find out which one best suits your pool needs. Z & Z Pools offers a Post Plaster “Start Up”. Contact Z & Z for details.

Plaster
One of the most popular finishes and has been around since the 60s. Plaster is a white smooth hard surface. Aside from being one of the most affordable surfaces it helps your pool appear cleaner and brighter. This type of finish is made of a mixture of cement and white marble. This surface tends to be more porous and reactive. The porousness reflects in its ability to exhibit stains more often, but it has a high chemical tolerance. With this finish it is required to have more maintenance for longevity, it can last between 5 and 10 years. Standard White Plaster surface is a great choice for someone on a budget, and it’s easily paired with any design in your backyard.

Pebble
The pebble finish contains cement and small Pebbles and stones which give your backyard a more natural aesthetic. We have a large variety of colors that you could choose from. Even though Pebble finish is more expensive than plaster it is more durable and stain resistant since it reacts less to pool chemicals. This finished can last from 15 to 20 years.

Quartz
Quartz finish are a combination of quartz aggregate and polymer modified cement. This surface is the best above Standard Plaster and Pebble finishes. They can last between 7 and 12 years, since they can withstand high mountain pool chemicals and strong weather effects due to its non porous nature. This type of finish is more durable and comes in a variety of colors.

How much waste material will be left at the job site?

Z & Z Pools will remove all waste material.

How do I maintain the pool after the Remodel process?

DIRECTIONS:

Test fill water before filling pool. You will need to adjust chemical levels accordingly. If water is unusually high in any mineral content you may want to have water brought in from elsewhere or have a pool filling company fill the pool (i.e. Chlorinated Water Supply – mention Horizon for a discount). A filtering device called a “Bobby” can also be attached to garden hose ends to remove many unwanted minerals and particles. The additional cost may save your new surface from staining.
Fill newly plastered pool, without stopping, until water reaches its normal level. If you stop filling, the water will leave a permanent mark on the pool. When pool is filled, start the filter system. You can start circulating the pool water before it is completely filled as long as the water depth is 12” over the entire bottom of the pool. Do NOT add chlorine or other bacterial control agents at this time. Make sure none of the returns are pointed directly at the plaster surface.

NOTICE: *Plaster Cures Under-Water: Newly plastered pool MUST start filling no later than the following morning after the plastering is completed, unless otherwise instructed by the plastering crew. Failure to start filling by the instructed time will cause damage to the new plaster and voids all warranties and guarantees.
After starting the filtration system, add a sequesterant (HORIZON Stain Inhibitor) in labeled doses, & a clarifier (HORIZON Blue Clarifier) per label instructions. If the water is high in iron, double the dose of clarifier.
Backwash filter frequently for the first several weeks or when pressure shows a 4-5 psi increase. Start slowly introducing sanitizer 24 to 36 hours after starting the filtration system. Add another dose of the clarifier according to label instructions 24 hours after balancing chemicals to coagulate and filter out the material that will leach into the pool from plaster for several weeks. Continue to use clarifier at recommended dosages to promote filter efficiency, guard against metal stains, and maintain clean, clear water.
When pool is filled, minimal calcium should be added in the first several weeks because excess calcium is moving out of the new finish. After 3 or 4 weeks, add calcium if needed to bring level up to the low end of the scale (200-300 ppm). After a couple of months, it is recommended to raise and maintain the calcium at a higher level (400 ppm).
Test pH and Alkalinity levels. The pH balance during the first few weeks should be watched very closely and kept on the low end of the scale (approximately 7.2 – 7.4). The alkalinity should also be kept at the low end of the scale (approximately 80-90 ppm). This procedure will help reduce curing discoloration. After 3 to 4 weeks, raise pH and alkalinity to normal operating levels. It is important to maintain pH and alkalinity levels constantly to ensure the long life of the plaster. Continuous low or high alkalinity and pH can cause damage to the plaster over time.
VERY IMPORTANT: Brush the pool surface frequently for the first 2 to 4 weeks with a vinyl brush (1-3 times daily). This will help keep the efflorescence from attaching to the new surface, which can be abrasive on swimmers feet. It also helps bring out the aggregate in the plaster and will give the plaster a more consistent look. The more you brush, the better the surface will look. Vacuum the bottom sediment as needed.